Giveaway started 8/1/2011 – ended 8/18/2011 at Midnight

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We have a winner in our chocolate covered strawberry giveaway:
Edgardo F,  of  Colorado.  (Currently deployed in Afghanistan)
Congratulations Edgardo (stay safe) 

3 ways to enter

1) Enter Online (Below)
2) One automatic entry per shipped order at ccberries.com
3) Tell friends about this giveaway. (details below)

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Terms and Conditions

Eligible:
US residents, 18 years of age or older. Employees of CCB Radiance/CCBerries, their families (and the members of their immediate families,and/or households), SAS affiliates, or suppliers are ineligible to participate or win. Subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

Entry:
Three methods:
1) Online using the form on this page, one entry per person, email address or IP address.
2) Automatic entry for each order shipped between August/01/2011 and August/18/2011
3) Tell your friends and family about this giveaway, if they enter your email address or twitter user name in the “How did you hear about our giveaway?” field you’ll be entered again. (If you tell people to enter your twitter ID you’ll have to follow @ccberries on Twitter so we can notify you). One referral per entry. How you tell your friends about us is up to you: Twitter, Facebook, Renting a blimp, use your imagination, but don’t spam or break the law..

Notification:

Winner will be randomly selected and will be notified by email and/or phone on or before August/31/2011. The winner will forfeit any prize or prize certificate not claimed within forty-five (45) days of winning.

Prize:

Prize consists of a single use discount code for a $50 discount off of product(s) with chocolate covered strawberries ordered online, discount code is valid for a single order and can not be split between orders, not valid with any other discount codes or on phone or fax orders. Discount does not apply to shipping costs or or other handling fees.

There is no substitution, transfer, or cash equivalent for prizes, the prizes are expressly limited to the item listed above and does not include taxes, or any other expenses. Other restrictions may apply.

Privacy:
None of the data collected will be sold, rented, given or otherwise transferred to a third party.
The phone number entered above will only be used in the event of verification of a winning entry. Email addresses will be added to our customer newsletter system which you can later opt out of. Feedback data may be used in our testimonial section (without your last name) but has no effect on giveaway.

Odds of winning are dependent on the number of entries received.

Entries found to be submitted fraudulently will be removed. This includes but is not limited to: computer generated entries, entries with false/non-working phone numbers or email addresses, entries from outside the United States, entries by people under 18 or with invalid city, state or zip codes.

Entry deadline: as described above by Midnight August/18/2011 Eastern.

I found a number of these types of pictures on a social media site and contacted each of the photographers  in order to get the rights to use the pictures, so far I’ve only heard back from one.. below is that picture.

The thing you notice first is not the most important thing to us, broken berries can happen for several reasons. Unless we had a whole lot more detail (pictures of the outside of the box, the shipping label and such) we really would not be able to determine the cause of the breaking. The breaking could be caused by dozens of reasons, everything from missing gel packs to carrier mis-handling to the after effects of a bad delivery address, we have no way of knowing for sure. But as we said that’s not the most important thing…

What we see is that the product delivered never matched the pictures on their website, while we know from their ingredient list that the product is not dipped in Milk, White or Dark Chocolate; what we see is no leaves. It’s not just that the leaves were lost on one berry during dipping process but that they were taken off before dipping. While I’m not certain: the removal of the leaves is more indicative of a machine dipped/ conveyor belt type of operation rather than hand dipping.

All of the problem pictures I found for this competitor had the same missing leaves, and that was not what was pictured in their many TV commercials, print ads or their web site. The product does not even match the marketing materials included in the box (as seen below). It’s not the result of an accident in packing,  delivery or customer actions: It’s a very basic change to the product; one that was done on purpose.

Even with the logo that you can see in the marketing materials above: just avoiding that one web site will not keep you from running into other parts of the same company with the same product, they operate under many different names and web sites, they own shopping channels, a  baseball team, TV stations and so much more that it would boggle your mind. The product is also sold by totally unrelated companies, they are so pervasive that it’s hard to avoid them.

Ignore the broken berries for a second: The product in the box does not match what was promised, no leaves, no stems, and not milk, white or dark chocolate. But since their customers are also saying they are involved in the “easy saver scam”:  should it be a surprise that their product looks nothing like their marketing materials?

Of course we sell chocolate covered strawberries so when  you are ready for real chocolate and whole strawberries with the leaves, dipped by hand to order give us a try.

A better way to do individually boxed chocolate strawberries

Occasionally people want to order individually boxed chocolate covered strawberries for weddings or parties. The problem is while they look pretty all sealed up: a lot of packaging has to be used to make sure the berry arrives in perfect condition, the berries need to be packed so they can not move in any direction, and all that packaging does not look as spectacular as it could and only one color box is offered.

Things working against the best possible individually boxed strawberry:

1)Internal packaging: we  have to make sure the berry can’t move in any direction, things can get rough in the UPS/FedEx planes and trucks,  that is a lot of extra packaging & would be most of what the recipient sees when they open the small box.

2)All that extra packaging costs more, foam suppliers actually charge partially by the piece so 12 sets of individual foam pieces cost a lot  more than one set of foam for a dozen berries. Box suppliers also charge by the piece so the foam and boxes cost a lot more.

3)Shipment size, when berries are individually boxed they actually take up more space than if they are in one common box, since FedEx and UPS charge extra for larger sized shipments: individual berries actually cost more to ship.

The prettiest box would have minimal internal packaging (foam) so the person opening the box can actually see the berry, (rather than foam),  you’d also be able to select the color of the box (even if it’s pink polka-dots) to match your event.

There is a very simple solution. Order the berries in bulk and drop them in the little boxes yourself.

This actually ends up being much less expensive, much prettier, and you get to choose a box color & style. Some styles of boxes can’t be used to ship berries but would look much better on a decorated table.

Another option is to put the berries in individual gift bags, they are a lot quicker to pack than the boxes and can look very pretty.

The box size that works best for a single berry is about 3x3x3.. but more on that next time.

Next time we’ll suggest some vendors and packing methods, as well as some hints for making the packing go faster.

Once you rule out the Nigerian fraudsters, free product requests, and those who want us to sell our packaging separately … what type cases does the helpdesk desk get most?

Well there are two definitions of “most” : the most cases and the most time.

As far as ‘the most cases’ it would be address changes or date changes. A lot of people ‘catch’ address errors after they place an order or find out later that the recipient will not be home on that day. We’d much rather deal with these types of changes before the order hits the factory floor than deal with the messy aftermath if the changes are not made in time.

Occasionally we need to reship or refund and those type cases are handled during the business week, it’s rare but happens most often when we are overwhelmed with a major holiday: people who have been working for 20 hours straight make packing mistakes and we refund or re-ship as warranted.

Now the other side of the coin are the functionally illiterate (those special few that don’t understand basic of business hours, the days of the week, or calendars)

Here is an example:

A person places an order after business hours on a Wednesday night and selects the first available delivery date which is a Friday. Based on the delivery date we make the product when we reopen the next day (Thursday) and give it to FedEx/UPS that night, keep in mind that the order was placed after business hours on Wednesday night.

The product is made and shipped as scheduled and delivered on the date selected during checkout. As shown below:

Delivered on time and on schedule

FedEx picks the package up on Thursday and it is delivered, as requested, on Friday.

Being functionally illiterate, the person who placed the order and selected the delivery date said it was not delivered overnight, he ignored the delivery date on the screen, the confirmation screen, his order confirmation email, and shipped email. The package was delivered on the date he requested.

Nothing in the world is going to get a package delivered before the delivery date selected because, for freshness reasons, we don’t start making it until the day we give it to FedEx/UPS. Perishable products have to be shipped with overnight service because if we shipped them with ‘ground’ nationwide it would take several days to arrive and be a melted/rotten mess. For that reason every perishable shipment, no matter how far in advance it is ordered are made and sent so that they should arrive the day after we give it to FedEx/UPS. It is not that complicated.

Some people don’t understand this, but after a while you realize that there are some people who leave ice cream in a car’s trunk for a few hours and then blame the grocery store. Those helpdesk cases are the ones that consume the most time, some people read and learn but a select few are unable to understand the basics, they are the ones who eventually reverse the gift cards when sending packages to both their wife and girlfriends, we let Darwin thin them out, but if they are exceedingly rude we do block them from the site as it’s not fair to the staff or other customers to have our people deal with them when they could be doing something productive.

Helpdesk cases are also handled on a business day basis, like all businesses we have hours that we are opened and closed. It’s just like when you leave a voicemail at a company that is closed for the day: you would not expect an answer until the business reopens on the next business day. Since FedEx/UPS do not have Sunday pickups or deliveries our business days are Monday through Friday: the actual days we can make and ship things for next day delivery. Occasionally our staff will answer some after hours or weekend helpdesk cases from home, it’s entirely up to them, it’s not required, and they do it on their own time.

For some request special authorizations are needed: clearance from the factory floor or refund/reship authorizations have to be approved/processed and those only happen during the business week. Since the banks and carriers are closed on the weekends this actually does not slow anything down. The functionally illiterate don’t understand this and expect that we are going to bring in everybody (and open the banks/FedEx/UPS) just for them, it’s just not the way the world works. Unreasonable expectations are one of the hallmarks of someone who just does not respect other people’s time or normal business operations. These are the people that every sane business would run away from, you see them on the internet trashing companies, exaggerating their order value and basically ignoring the real world. Darwin normally takes care of them. Out of the thousands of customers we deal with each year only a few functional illiterates actually place orders, most end up going with the “easy saver“ companies  which is just fine with us.

Provide Commerce (parent company of Shari’s Berries, ProFlowers, Red Envelope, Cherry Moon Farms and more) seems have ticked off another group of customers.  Their customers have filed another class action lawsuit for passing credit card information to a company that then bills the customers monthly. The case regarding what is commonly knows as the Easy Saver Scam is still pending and according to some customers they are doing something similar with a new partner “Clarus Marketing Group”.

According to the documents we’ve found (Click for details),  (shorter version here) they used the lure of “free shipping”,  and once the customers clicked on that ad they were unwittingly signed up for a membership program that billed them between $9 and $15 monthly.

Another lawsuit that came to light was the one by their insurance group. from the linked document:

“Hartford Fire Insurance Company issued commercial general liability policies to the parent company of Provide Commerce, naming Provide Commerce as an insured.” “seeking a judicial determination of  whether Hartford is obligated to continue defending Provide Commerce, Encore and  Regent in two putative nationwide class actions“.

Hartford no longer wants to have to be involved with defending the Provide Commerce (ProFlowers, Shari’s Berries, Cherry Moon Farms, Red Envelope…)  companies from the lawsuits regarding these practices. Insurance protects against accidents, but if you willfully and knowingly break the law they don’t back you up.   (Partial details here). Right now we’re only seeing the documents on the related filings, not the full case, but if the liability insurance company wants to distance itself: they must think there is something to the class action lawsuits.

Consumers have been responding to “Free Shipping” offers like a Pavlovian dogs responding to dinner bells.  Companies have found that by posting “Free Shipping”: the customers will go partially blind and not notice anything except the “Free”.  Pretty much like a 17 year old boy in a strip club. You have companies like Provide Commerce raking in millions with their version and you have other companies raising prices and then claiming free shipping, and consumers are drooling like a pack of well trained dogs. While the “free shipping” scams are supposed to be regulated either by law enforcement agencies or at least the credit card companies: no responsible entity has shut them down.

How are they getting away with this? (and by “they” we mean all the companies named above plus the other “Free Shipping” scammers)
So far there have just been consumer class action lawsuits,
NO ACTION has been taken by the criminal courts,
NO ACTION by the FTC, (on this or any “Free Shipping” false offers.)
NO ACTION by Visa, MasterCard or American Express: the companies involved can still process credit cards,
While congress held hearings on similar types of behaviors: congress does not file criminal complaints. (they write laws: they do not enforce them)
Basically the  sections of the government and credit card companies that are tasked with limiting/preventing consumer fraud have done nothing.

I’m sort of surprised that in this second  class action  lawsuit didn’t list the credit card companies as additional co-defendants. The credit card companies knew about the previous activity and continued to allow activities that violated the merchant agreements.

Since the credit card companies and enforcement agencies have not stopped this type of scam how can it be stopped?

That’s a subject for another day, as no one expects to order flowers or chocolate covered strawberries and get signed up for a membership service that bills you $15 a month.

If a few weeks Valentine’s Day will be upon us, and a good portion of the country will be doing something for their special someone.

Today we’ll look at two types of situations, one where the public thinks something is wrong and others where something is actually wrong.

Spike in prices: are they gouging?
Roses and chocolate covered strawberries are perishable; they cannot sit in a warehouse for months, or even a few days, and still be any good.  (last year we stopped someone from ordering a Valentine’s Day Chocolate Covered Strawberry gift box that he planned to put in the closet for a few weeks.. it would have been an ugly surprise)

From the growers perspective:

Everybody wants the same thing on the same day, plants (strawberry and rose) have to be planted and prepped so that on this one day of the year they have the most product available, that is not an easy thing to do. It’s extra work (and fertilizer) to make all those flowers and strawberries ripen at the same time. Cold weather can quickly ruin all those roses and create shortages (like we are expecting this year).

Those same strawberries and roses need to be harvested by hand, that means bringing in a lot of extra people, training them to harvest correctly, and then the labor for the actual peak days of harvest. All those extra people are more expensive than normal because all the other growers in the area also need extra staff.

Logistics: Trucks, trains and plains:
It’s the middle of winter, if you think about it: Where are flowers being grown this time of year? Certainly not New York, Vermont, Colorado or Utah, it is ski season after all, snow and flowers don’t mix. That means the roses have to brought in: trains are to slow, and trucks are only used for the final part of the trip from the airport to the refrigerated warehouses. That means tons of are being flown into the country & even if you fill a cargo plane with flowers: it really adds to the cost.

Strawberries are only grown in a few places this time of year, California, Florida, Mexico as well as a few other places that are far outside the country. There are no ‘special’ large long stem strawberry plants, these are the biggest strawberries that are available on the existing plants, but the extra size and different of methods of harvesting and packaging (to prevent bruising) all add to the price.  All it takes is one cold weather event (freezing) in any of these areas and a significant amount of product will be lost. January freezing happens in Florida or California every few years, ruining the product that would ripen into the fruit or blooms that become the fruit that would be used at Valentine’s Day.  The growers try to limit the damage from the cold weather through various methods: helicopters to circulate air over the fields work in some situations, in others they have to encase the plants in ice and hope for the best. I’ve been hearing about really cold weather in Miami, so the chances are that the Florida strawberry crop is not going to be that useful during the peak time of year.

Grower summary:
The prices are higher because everybody wants the exact same thing on the exact same day during a time of year that it’s risky to grow.  That peak effort has a lot of higher costs in all segments from forced ripening, picking, and delivery.

Florist and strawberry manufacturers, we’ll take these two separately.

Florists:  local florist are in a rough spot, they have generally smaller locations and there often is not enough room to properly handle the huge volume of flowers that have to be stored and prepped for delivery, they also don’t have the delivery staff needed for all those deliveries. This means they need to get extra storage space and a lot of extra staff for deliveries. Even the sites that ship from warehouses need extra space for the big day. That extra space and staff costs a lot of money.

Strawberries are even more perishable than flowers, they have to be dipped the same day they are shipped to preserve freshness. Volume for the peak day will be over 100 times higher than other days of the year. All that extra production means extra staff, and that staff needs days of training. Extra shifts are a given: regular employees will probably be working 18-20 hours a day for three days straight. That is a lot of expensive overtime.  We also have to get extra storage space for supplies (boxes, gel packs, insulated containers and the rest), perishables (fruit) and finished/boxed product.  For the fresh fruit and the finished product ready for the FedEx/UPS pickup, refrigerated trucks solve part of the problem, but they are not cheap. Plus there is a lot of hardware,  such as all the extra melters, dipping stations, tempering.. even tape guns that are needed for all those extra people.

That box of machine made chocolates you saw in the drug store was probably made several months ago, it’s not the same type of product as something perishable like chocolate covered strawberries.

Summary: At least some of the price rises you see in the gift industry are market and conditions driven, the costs are a lot higher but so is the volume.

But what about the other unethical companies in the gift industry?
Nothing has changed in the last year… and parts have gotten worse.

Companies that advertise chocolate covered strawberries but the product is not made with chocolate? They are still at it (read more and even more), unforgettably fake chocolate is not what they advertise.

Companies that are being sued for the easy saver scam? Visa and MasterCard or the California Attorney General have not shut them down  (read more), not being able to trust a a company to protect your credit card information is very basic and their customers say they violated that trust.

Companies advertising “fresh from the grower” who really truck their flowers around the US to regional warehouses? (They even say they are fresher than local florists but those several days on the road to their regional warehouses say differently (it’s the same group as the “Easy Saver Scam”)) plus they even use local florists to deliver some of their flowers.

Surprise “care” fees at checkout? Of course.. (same people as above)

Corporate discriminatory Religious policies? Yep they are still at it (read more)

Fake Free shipping? The FTC seems to be sleeping on this one. They are not supposed to raise prices and then claim free shipping.

In the gift industry it seems like the government is not really doing it’s job correctly, and the largest players in the gift industry seem to be running amok while the regulators sleep, which seems to be a pattern in the enforcement segment of government. We are too small to play games like they do, and frankly we’d rather spend the time making a better product (and web site) than pay a bunch of lawyers to separate you from your money.

Most of the public does not know that parts of the government make rules for what is allowed to be called certain names.  The lawsuit was filed because according to tests the “Beef” didn’t meet the minimum government specifications to be called that name. Did you know “chocolate” has a legal definition? 

So how does that affect you?
Valentine’s day is coming up, and a group of companies are advertising “chocolate covered strawberries” and the product does not meet the legal definition to be called Milk, White, or Dark (bittersweet) Chocolate.

The easiest way to show that the product is not chocolate is to look at the ingredients as cocoa butter is required to be called “chocolate”.  If there is no cocoa butter: it was not dipped in “chocolate”.

But what about “chocolate flavored”?
The term “chocolate flavored” is allowed to be used when the product does not contain cocoa butter but does have other ingredients from a cocoa bean (chocolate liqueur, cocoa powder..), but it must be labeled “chocolate flavored” and not just as “chocolate”.  Since the minimum required 20% cocoa butter is the one and only ingredient in white chocolate that comes from the cocoa bean: once you remove the cocoa butter you cannot call it “white chocolate” or even “white chocolate  flavored”.

But what about Chocolate Cake?
Chocolate cake or even chocolate pudding are what are called a “common sense exclusions” as “the public” knows that a chocolate cake is not a big slab of chocolate but that there are other ingredients in the cake. This common sense exclusion does not apply to “chocolate covered strawberries” because those companies are saying the product is dipped in chocolate , a substance they do not use.

Eventually a law firm will file a lawsuit  and collect some big fees on this type of false advertising as well, as those companies “chocolate covered strawberries” don’t meet the requirements to be called “chocolate” , or even “chocolate flavored” since there is no such thing as “white chocolate flavored”.

Truth in advertising matters to us, as does the correct use of the legal term “chocolate” that is why we dip our chocolate covered strawberries in true gourmet chocolate unlike the companies that we list on our “Wall of Shame”.

We often get asked how to save on shipments throughout the year.

The first way is to place more than one order at a time, as our final checkout screen (the ‘thank you’ screen) has a discount code that even new customers can use to place more than one order at a time.

The second way is less obvious; simply combine your order with others as part of the same shipment this saves you a pile on shipping. To save even more look at our multi dozen chocolate covered strawberry assortments.  There is no special box that holds two dozen strawberries, when someone orders two dozen strawberries (or more) they are delivered in one dozen boxes. It’s pretty simple, order a 4 dozen chocolate covered strawberry assortment and you will get 4 boxes of one dozen strawberries. If you split those four dozen with 4 people at work your strawberries and delivery charges will be a whole lot less than if you each ordered separately.

Our wholesale flowers also are a great way to save money, our 100 ,200 and 400 long stem red rose packages can be split up upon receipt and you have roses for a whole lot of people. That’s a whole lot more than the $90 we’ve seen some local florists charge for a dozen roses on Valentine’s Day.  If you do the math right you could even get the other people to pay for your roses and they would still come out way ahead.

Order early: we place your order with the flower suppliers as soon as they come in, for Valentines we normally see stepped price increases as we get closer to the big day. The sooner you order the lower prices you’ll pay. It’s not that the suppliers are pricing gouging, there are millions of people asking for the exact same thing on the exact same day, this creates shortages of product, transportation, and trained labor. Special flights have to be arranged to bring the flowers into the US (it’s not like a whole lot of flowers are coming from Michigan in the dead of winter. They have to be flown in from South America).  The flower suppliers don’t want to suppress their January sales so they raise the prices in steps, the people that get the orders in soonest get the January prices, if you wait till the week before Valentine’s you’ll pay much more.

The same price increases happen in the strawberry market, plus if there is a freeze in California or Florida the prices for a flat of strawberries can easily jump $20 overnight. Strawberries are even more sensitive and perishable than roses and there are only so many places that they can be grown this time of year. Getting your strawberry order in early avoids the risk of price changes due to weather related problems or being locked out due to product shortages.

But if all you were after was a discount code … use “I-M-EARLY” it’s good on orders over $36 that are placed before 01/30/2011 (you’ll select a delivery date during checkout and can place  orders as far in the future as June). The discount code is only valid online and must be applied just after you press “Add to Cart” it can not be combined or used on previous orders or if  you have canceled an order in the last 30 days.

Here is an example of a right and wrong address.

Wrong:

Grandma Mary
134 Peachtree
Coral Gables, TX 60609
305-999-9999

Right:

Mary Smith
Shady Rest Home
1234 SE Peachtree Rd
Room 512
Coral Gables, FL 33146
305-555-1212

How each wrong entry affects the delivery.

1) Since Grandma Mary lives in a retirement community there are probably more than one “Mary” there.

2) Missing company/school/retirement home names effect the shipments in two differnt ways

a. The drivers may know the business or school so if you transpose a number in the address it could still get to the right location.

b. When you leave off the business name you put the package on the residential delivery schedule, which may mean the driver will attempt to deliver the package after the business closed

3) The street number is very important, a wrong number can put a package miles from the correct destination and the unintended recipient will really enjoy your gift.

a. We have had actual shipments where the address we were given was about 3 miles offshore in Miami. (we caught it so the address got changed before it left the building)

b. We’ve had a shipment where the son sent the package to “12 Thunder Way”, but the mother lived at “21 Thunder Way”, the people at “12 Thunder Way” ate the shipment.

4) The street name needs to have the correct street, avenue, road, lane, or court designation. In a lot of cities there are multiple roads with the same name with only the St., Ave. Rd… to separate them. It lets the drivers know which of many roads with the same name to deliver the package to.

a. In Atlanta there are several roads named Roswell, and dozens named Peachtree, this same problem happens all over the country.

5) Missing Apartment, Suite, room numbers

a. A missing apartment number can ruin a shipment if there is no directory or apartment manager to accept the package, and many apartment managers no longer accept packages for residents.

b. We’ve had customers send packages to 100 story buildings without a company name and no suite number, it didn’t go well.

6) The City, State and Zip code need to match, Coral Gables is not in Texas and “60609” is for Chicago.

a. Most of the time UPS and FedEx will not let a package ship when the zip code is not in the correct state, but if the zip code is in the wrong section of a state it may take several days to correct the problem.

b. We’ve had customers put in their (up-state New York) zip code when the package was going to New York City, the packages are sent to the sorting facilities based on the zip code given, so once a misaddressed package is found the planes are gone and delivery is pushed to the next day.

7) When all else fails UPS & FedEx will call the phone number you give us for the delivery address, a fake phone number guarantees that the driver will not be able to fix any address problems while on his route. It should be the actual phone number of the person or business the package is being shipped to.

Addressing a letter or package correctly is something we all learned in grade school, and while a misaddress Christmas card will eventually get there a perishable package (like chocolate covered strawberries) can be ruined as the result of the delay. The delivery address is always your responsibility and taking the extra time to double check it is always a best practice. (plus then you are not telling others that it was our fault that the package was not delivered)

How did it start:
In 1921 a group of confectionary companies in Cleveland Ohio gave out over 20,000 boxes to the elderly, poor, orphans and newsboys (the kids that used to sell newspapers on street corners). They also arranged for the delivery of confections to some of the biggest start of the day. In 1940 another 10,000 boxes were given to charities, and various religious group leaders.

Unlike Valentine’s Day, it’s not just about your special someone; it’s not affiliated with any religious beliefs or dependant on family or personal relationship.

But… if your girlfriend comes from an area that comes from an area that celebrates it (or picked it up somewhere along the way) you might want to ask her about it.. just to be safe…

Sooo. What do we do for Sweetest Day, unlike the bog box stores that change what they sell dependant on the season, we sell Chocolate Covered Strawberries all year round. Just like we make chocolate covered strawberries for Birthdays, Romance and Halloween (and just about every other holiday and event) we also make our custom creations for Sweetest Day.

Hints for saving on Sweetest day:
Giving to two or more local people or two or more people at the same address? Combining shipments, (even with friends) saves about $10 per box on the chocolate covered strawberries just on the shipping alone, when combine that with our pre-discounted assortments of 2, 4 or 8 dozen strawberries the savings can be huge. Just make sure to get your orders in early (delivery dates are selected during checkout).

Even if you are sending gifts to more than one address: a discount coupon code is shown on the final page of checkout that is good for orders that you place on the same day.

Other ways to save: join our e-mail newsletter, Facebook group or follow us on Twitter